Sweetmayhemcakes針對不同的考生有不同的培訓方法和不同的培訓課程。有了Sweetmayhemcakes提供的這些針對性的培訓，考生通過相關考試就容易得多。很多曾經參加IT專業相關認證考試的人都是通過我們的Sweetmayhemcakes提供的測試練習題和答案考過的，因此Sweetmayhemcakes在IT行業中得到了很高的聲譽。 在這個都把時間看得如此寶貴的社會裏，選擇Sweetmayhemcakes來幫助你通過Cisco 820-605證照信息 認證考試是划算的。如果你選擇了Sweetmayhemcakes，我們承諾我們將盡力幫助你通過考試，並且還會為你提供一年的免費更新服務。 有些使用我們類比測試軟體已經通過相關IT認證考試的人成為了Sweetmayhemcakes的回頭客。

Digital Transformation Specialist 820-605 如果你考試失敗，我們會全額退款給你。

Digital Transformation Specialist 820-605證照信息 - Cisco Customer Success Manager 當你進入Sweetmayhemcakes網站，你看到每天進入Sweetmayhemcakes網站的人那麼多，不禁感到意外。 我們Sweetmayhemcakes Cisco的820-605 認證題庫考試的試題及答案，為你提供了一切你所需要的考前準備資料，關於Cisco的820-605 認證題庫考試，你可以從不同的網站或書籍找到這些問題，但關鍵是邏輯性相連，我們的試題及答案不僅能第一次毫不費力的通過考試，同時也能節省你寶貴的時間。

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Cisco 820-605證照信息 - 这个考古題是由Sweetmayhemcakes提供的。

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820-605 PDF DEMO:

QUESTION NO: 1
A customer has finalized all of their solution planning and will be deploying it over the next two weeks. As the customer Success Manager, what is the next logical step to focus on for the customer's lifecycle journey?
A. additional features that will align with the business outcomes
B. service introduction to confirm that they know how to submit service issues at the go live
C. Quarterly Success Review build and delivery
D. initial user group identified and their use cases confirmed
E. customer's stakeholders and their business outcomes
Answer: C,E

QUESTION NO: 2
Which key industry trend explains the need for companies to invest in a Customer Success practice and Customer Success Manager role?
A. IT budgets are shifting to line of business decision makers who want to understand the business outcomes from technology investments before they purchase. The CSM supports sales with use cases and testimonials for proposed solutions.
B. The accelerated pace of innovation in the era of the Internet of Things confuses many customers.
A CSM helps sales position the right technologies that will accelerate success for their business.
C. Service organizations must evolve from a "break fix" business model to proactive and pre-emptive services that help prevent problems for customers before they arise and accelerate solution adoption.
The CSM advises and professional services team on the best services to position.
D. IT is increasingly adopting new consumption models. In a subscription economy, customers can cancel subscriptions if business value and tangible outcomes are not realized. The CSM ensures that the customer's business outcomes are achieved with the shortest time to value.
Answer: D

QUESTION NO: 3
Which two actions are in adoption campaign? (Choose two.)
A. messaging to stakeholders on the new features of their solution
B. messaging to users on best practice approaches to their solution
C. survey sent to all end users
D. messaging to stakeholders on new product releases
E. renewal reminder to stakeholders
Answer: A,B

QUESTION NO: 4
A customer is coming up for renewal in 180 days for three solutions. One of the solutions has not been fully enabled. The other two solutions are in regular use in production. How should the
Customer Success Manager address the one solution that has not been fully enabled?
A. Contact the services team and request that they reach out to the customer to address the solution
B. Make the renewals manager aware that the one solution is not fully implemented but the other two are fine
C. Investigate why the customer has not enabled the solution and work with the sales and renewals teams to address the issue
D. No action is needed because the customer will probably renew and you can address the issue after the renewal
Answer: B

QUESTION NO: 5
You are a Customer Success Manager and have just been assigned a strategic new account.
Which course of action is the best to help you prepare for the first customer introduction meeting?
A. Perform a deep analysis of all the sales orders to the past 24 months
B. Speak the internal contacts to understand the customer sentiment and outstanding escalations
C. Engage with the account team to understand the expansion opportunities
D. Build an understanding of your customer's business and market trends and priorities
Answer: D

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Updated: May 27, 2022